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Registration Codes Problems
I lost my code
The registration code I received via email doesn't work
I have a Registration Code but the app asks for a License File
The license file I downloaded don’t work
Where can I download current versions of your apps?
Where can I download a discontinued or old version of your app?
My iOS app is no longer listed in the App Store
Refunds and Product Exchanges
How to request a Refund
How to request a Product Exchange
Licensing for personal and family use
Licensing for commercial use
Volume Licensing for Business
What is the right solution to protect my documents and emails?
Are your apps compatible with macOS Sierra?
How to open an app from an unidentified developer
How to contact us
There are three versions of Timer for Mac, which to choose?
Upgrade from version 7 to version 9
Timer old version 7 has stopped working
How to control Spotify to play and pause music
How to recover a not listed and hidden folder
Secret Folder contents disappeared after upgrade
How Secret Folder works
After a Time Machine restore I can't see my hidden files
There are some ways to see hidden items
See all 6 articles
How to open the app if you forgot the password
How to import listed items from Secret Folder 8 to Secret Folder 9
How to upgrade from Secret Folder 8 to Secret Folder 9
iDatabase Mac don't sync with iDatabase iPhone
Duplication of records the first time I sync
Can I import data into an existing database?
Which Export/Import and Backup feature supports iDatabase?
What type of fields can be created?
See all 11 articles
Answers for Mac
iDatabase does not start up
The New Record option is grayed out and I am unable to create new records
Mac - Disabled Edit menu
Mac - When I'm resizing a "large text field" iDatabase crashes
Mac - Upgrade to new version
See all 14 articles
Answers for iPhone
iPhone - App has stopped working with iOS 7.1.2
iPhone - App freezes, or acts sluggish
iPhone - Once you open the app, it crashes as soon as I tap somewhere
iPhone - Image field not working
Mac - How to create your first database
Mac - How to create groups and smart groups
Mac - How to import a Bento's Library
Mac - How to import Appleworks databases
Mac - How to adjust settings of the Import window
See all 6 articles
Answers for Clean Text Classic
Is Clean Text Classic support Discontinued?
What is the difference between Clean Text and Clean Text Menu?
Text pointer is difficult to see in dark theme
How to replace an arbitrary number of spaces characters with tab (tabulate key)
Clean Text has stopped working
See all 13 articles
Answers for Clean Text Menu
How to use Pattern-based search?
Answers for iOS
How do you quickly move the text cursor?
When I paste text on Mail, the size and color of the text is different
I can’t see my notepad documents in the welcome window.
I lost my password
Upgrade from old Notepad 9.9 to new iNotepad 1.0
Where are my notes stored?
How to import notes from old Notepad 9.9 to new iNotepad 1.0
How to backup iNotepad data
Easy and advanced searching
Using Dictation in iNotepad
Is Self Timer available an iPad version?
Is available a Kindle Fire and Android version?
When I launch the app in iPhone, the volume bar of iphone comes up
For some reason when I take photos I get a low resolution
Problem with Self Timer 3.3 for iPad
How to delete taken photos
How do I get access to the pictures I took with iOS?
Compress Files has stopped working
So Compress Files can’t de-compress files?
I am trying to compress a file and it doesn’t get as small as I had hoped
What is the limit to the size of a zip file?
How to change quickly the current panel (Compress, Email, Archive)?
How to create a Mac encrypted disk image
How to encrypt a file in Mac OS X
Compression Options Guide
Protect Files has stopped working
How to access your data without launching an encrypted space
I get an error message when trying to open the app or a personal space
What is the advantage of using a Self-mounting Encrypted Space vs. a standard Encrypted Disk Image?
Where is my data stored?
See all 9 articles
One minute guide to protect your files
How to delete an encrypted space?
How to create Encrypted Disk Images instead of Self-Mounting Encrypted Space
Things to know about Slideshow
Slideshow has stopped working
What are the minimum requirements for freestanding slideshows?
When I click on the “Media” button, it comes up with iPhoto and iTunes. iPhoto loads fine and then when I click on iTunes to add music, the app tries to connect and then it just drops out and doesn’t do anything so I can’t add any music
My slideshows seem to be rendering the images too dark/too light. I have tried removing the color profiles from the images (they were in sRGB), but that does not seem to help. What can I do to fix this?
See all 10 articles
How to Hide the presenter palettes and other tips
How to customize the credits window that shows at the end of slideshow
How to pause a crated a slideshow in mid showing?
How to create a freestanding slideshow presentation
Encrypt Email has stopped working
Some recipients can’t receive an zip encrypted file
How does the app work?
Is Encrypt Email HIPAA compliant?
What can I do whether I lost my app password?
How to send your first encrypted email
How to configure Encrypt Email to work with an iCloud email account
How to decompress a .zip password protected archive I received via email?
How to open a .dmg password protected file I received via email?
Occasionally Speedy don't show with multiple displays or spaces
Menu bar icon is always selected
I use Little Snitch, and have to approve or deny every connection attempt the app makes
App can’t be opened because it is from an unidentified developer
How can I uninstall Speedy?
See all 7 articles
Strip HTML for Mac
Strip HTML has stopped working
After entered the registration code the app continues to run in Lite version
iMemos for iOS
I upgraded my iPhone to iOS 11 and I can’t get access to the app
Help Desk Software