Apimac Support

Registration Codes Problems 3

• I have an old registration code but the app does not accept it
• The registration code I just received does not work
• I lost my code

Downloading Apps 5

• Where can I download current versions of your apps for Mac?
• How to fix that the app can't open on macOS Catalina?
• Where can I download a discontinued or old version of your app for Mac?
• I can’t download or update an app on iOS
• My iOS app is no longer listed in the App Store

Refunds 1

• How to request a Refund

Licensing Information 3

• Types of available licenses
• Licensing for students and teachers
• Volume Licensing for Business or Education

Info 2

• Are your apps compatible with last version of macOS?
• How to open an app from an unidentified developer

Support 6

• There are three versions of Timer for Mac, which to choose?
• Upgrade to latest version of Timer
• Timer old version 7 has stopped working
• Timer 9 can't open files of Timer 8
• How to activate Timer Pro

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Tutorials 1

• How to control Spotify to play and pause music

Support for both iPhone and Mac 13

• How does exporting databases to iCloud Drive work?
• Duplication of records the first time I sync
• Can I move the first field to another place?
• Can I import data into an existing database?
• Which Export/Import and Backup feature supports iDatabase?

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Support for Mac 16

• iDatabase does not start up
• The New Record option is grayed out and I am unable to create new records
• Mac - Disabled Edit menu
• Mac - When I'm resizing a "large text field" iDatabase crashes
• Mac - Upgrade to new version

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Support for iPhone 5

• iPhone - App has stopped working with iOS 7.1.2
• iPhone - App freezes, or acts sluggish
• iPhone - Once you open the app, it crashes as soon as I tap somewhere
• iPhone - Image field not working
• I can’t download or update iDatabase on my iOS device

Tutorials 7

• Mac - How to create your first database
• Mac - How to create groups and smart groups of records
• Mac - How to import a Bento's Library
• Mac - How to import Appleworks databases
• Mac - How to adjust settings of the Import window

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Support for Mac 7

• How to use Clean Text's actions from within another Mac app
• How to create automated tasks
• Using Regex (Regular Expressions) on Mac
• The previous documents don't appear when I re-open the app
• I can't find my custom Macros presets I created with the previous version

View all 7

Support for iOS 7

• How to use Clean Text's actions from within another iOS app
• How to use the URL Schemes feature in Clean Text for iOS
• How to use Regex (Regular Expressions) on iPhone and iPad
• What is the difference between "Remove Spaces" and "Trim Spaces"?
• How do you quickly move the text cursor?

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Support for Clean Text Menu 4

• "Clean Text Menu" is no longer developed please migrate to "Clean Text"
• How to use Pattern-based search?
• I can't get the app to open
• How to activate Clean Text Menu

Support 9

• How to recover a not listed and hidden folder
• Secret Folder contents disappeared after upgrade
• How Secret Folder works
• After a Time Machine restore I can't see my hidden files
• There are some ways to see hidden items

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Tutorials 3

• How to open the app if you forgot the password
• How to import listed items from Secret Folder 8 to Secret Folder 9
• How to upgrade from Secret Folder 8 to Secret Folder 9

Support 10

• I can’t open "Apimac Notepad" (without an "i" in the name)
• I can’t see my notepad documents in the welcome window.
• After moving from Notepad to iNotepad, the categories are no longer working
• How to import notes from Notepad to new iNotepad
• I lost my password

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Tutorials 3

• How to backup iNotepad data
• Easy and advanced searching
• Using Dictation in iNotepad

Support 2

• What is Time Tracking for Mac?
• Download Time Tracking Pro for Mac

Support 5

• Is Self Timer available an iPad version?
• Is available a Kindle Fire and Android version?
• When I launch the app in iPhone, the volume bar of iphone comes up
• For some reason when I take photos I get a low resolution
• Problem with Self Timer 3.3 for iPad

Tutorials 2

• How to delete taken photos
• How do I get access to the pictures I took with iOS?

Strip HTML for Mac 2

• Strip HTML has stopped working
• After entered the registration code the app continues to run in Lite version

"iMemos" and "Memos" for iOS 2

• I can’t open "iMemos" (with an "i" in the name)
• I can’t open "Memos" (without an "i" in the name)

Notepad (without an "i" in the name) 1

• I can’t open "Apimac Notepad" (without an "i" in the name)

Slideshow 15

• How to Hide the presenter palettes and other tips
• How to customize the credits window that shows at the end of slideshow
• Things to know about Slideshow
• How to pause a crated a slideshow in mid showing?
• Slideshow has stopped working

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Encrypt Email 9

• Encrypt Email has stopped working
• How to send your first encrypted email
• Some recipients can’t receive an zip encrypted file
• How does the app work?
• How to configure Encrypt Email to work with an iCloud email account

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Speedy 8

• Occasionally Speedy don't show with multiple displays or spaces
• Menu bar icon is always selected
• I use Little Snitch, and have to approve or deny every connection attempt the app makes
• App can’t be opened because it is from an unidentified developer
• How can I uninstall Speedy?

View all 8

Compress Files 9

• The development of Compress Files is discontinued
• Compress Files has stopped working
• So Compress Files can’t de-compress files?
• I am trying to compress a file and it doesn’t get as small as I had hoped
• What is the limit to the size of a zip file?

View all 9

Protect Files 13

• The development of Protect Files is discontinued
• One minute guide to protect your files
• How to delete an encrypted space?
• Protect Files has stopped working
• How to access your data without launching an encrypted space

View all 13